Question 1

What methods of payment do you accept?

Accepted Answer

We accept cash or checks for payment.

Question 2

Do you require a deposit or down payment before beginning work?

Accepted Answer

We may require a deposit, depending on the size and duration of the job. We also may require a deposit if we are special ordering custom materials for you. We will let you know in the quote if a deposit is required.

Question 3

When is final payment expected?

Accepted Answer

Final payment is expected when the job is complete.

Question 4

What is hardscaping?

Accepted Answer

Hardscaping is the use of Wood and Masonry products to enhance your landscape. Walkways, Retaining walls, Stairs, Planters, Gazebos and Trellises are all examples of Hardscaping.

Question 5

Who supplies the appliances when building an outdoor kitchen?

Accepted Answer

The customer supplies the appliances when we do an outdoor kitchen build. We will custom build your outdoor kitchen around your dream grill.

Question 6

Are the products you use safe for the environment?

Accepted Answer

Yes, most masonry products are natural stone products which can be recycled and last longer.

Question 7

Can you match the existing brick or stone that I already have and just repair it to minimize the cost?

Accepted Answer

Yes, if your steps, wall or walkway is structurally sound, we will repair only what needs to be repaired. We will work with you to try and find a product that closely matches what you already have.

Question 8

What is veneer?

Accepted Answer

Veneer is adding brick, stone or cultured stone to a face. The face could be a house, steps, fireplace or chimney. Veneer can be applied to dated, older masonry to give your home a fresh new look.

Question 9

What is cultured stone?

Accepted Answer

Cultured stone is a stone manufactured in a factory. It is often used for veneer. Cultured stone is made of concrete and is very durable. Because this product is manufactured, there are many different styles, colors and shapes available. It is more affordable than natural stone.

Question 10

What kinds of property maintenance do you do?

Accepted Answer

Guerriero Brothers offers Property Maintenance Services for Commercial and Residential Customers in Massachusetts and Southern New Hampshire. General Repairs Small Carpentry Jobs Small Plumbing Repairs General Property Clean Up Foreclosure Property Rejuvenations Powerwashing Basement cleanups Deck Installs, Refinishing and Repairs Mailbox Installations Child Proofing Sump Pump Installation and Repair Commercial Snowplowing Grout Repairs Don’t see the service you need? Request A Quote and we will get back to you right away to let you know if it is a service we can provide for you.

Question 11

What kind of Masonry work do you do?

Accepted Answer

Our masonry services include installing or repairing: block walls brick and stone veneers California stucco chimneys concrete patios custom outdoor kitches fireplaces retaining walls patios pool decks sidewalks stairs walkways grout work masonry waterproofing masonry repointing pressure washing restoration projects Don't see the service you need? Request a Quote and we'll get back to you right away.

Question 12

Does your company offer snowplowing services?

Accepted Answer

We no longer offer snowplow services at this time.

Question 13

Do you offer landscaping services?

Accepted Answer

Yes, a gorgeous landscape design enhances the beauty of our masonry work. We will often landscape around a walkway, wall or stairs, which we have created. We want to make our clients dreams a reality.

Question 14

Will you do smaller masonry repairs on existing stairs and walkways?

Accepted Answer

Yes, we handle both small and large repairs. It is very important to maintain your property. A small repair, if not addressed can become a large and costly repair.

Question 15

Why waterproof masonry, isn’t it durable?"

Accepted Answer

Masonry is very durable, but it is porous and is not 100% waterproof. Which is why, we offer waterproofing and sealing services for masonry. Waterproofing and sealing masonry is important and will help extend the life of your masonry. The products that we use to seal are commercial grade and are not available to the general public and are a much better product than what can be purchased at a home improvement store.

Question 16

Have you ever done restoration work?

Accepted Answer

Yes. We have restored numerous properties, including churches. Visit our Projects for samples of our work.

Question 17

How long does an average job take?

Accepted Answer

It all depends on the size of the job. All of our work is done with quality and efficiency in mind.

Question 18

I have heard masonry work is really dusty. Will it make a big mess?

Accepted Answer

We understand that this is your home and we work very hard to maintain a clean job site. There will be some dust and dirt involved, but when the dust settles, your dream patio; walkway or wall will be well worth it.

Question 19

Why should I use a licensed and insured contractor?

Accepted Answer

Licensed contractors are registered with the state, making it easier for consumers to do background checks before hiring. Insurance Fact: If you hire someone to work on your home and they do not carry Workers Compensation or Liability Insurance and they or someone else is injured on your property. You, the homeowner are liable and can be sued by them.

Question 20

Are you licensed and insured?

Accepted Answer

Yes, we are licensed and fully insured. We maintain the following license and certifications: Unrestricted Contractors Licenses and Home Improvement Licenses MA Commercial Driver's License with tanker endorsement and passenger endorsement MA Construction Supervisors License #CS-091978 Occupational Safety and Health Administration (OSHA) 30 hour Construction Safety Certificate ID#307-896753 National Fire Protectino Association (NFPA) Hot Work Safety Certification Program Certificate #7634403 Sunbelt Rentals Certified Training as Forklift Operator and Forklift Safety Sunbelt Rentals Certified Training as ANSI A92 Aerial Work Platform Safety Training & Aerial Work Platform Operator

Question 21

Where do you do business?

Accepted Answer

We service residential and commercial customers in Massachusetts and Southern NH.

Question 22

How long have you been doing this kind of work?

Accepted Answer

We have been working in the construction and masonry business for over 25 years. Our father was a mason and we proudly carry on his tradition of quality service.

Question 23

What is "dressing" the hardscape and why is it important?"

Accepted Answer

Many competitors will "complete" the hardscaping job (like a walkway) but leave the landscaping finishes (like the top soil around the walkway) to the homeowner. Not "dressing" the final project leaves your project vulnerable to the weather elements and possible degredation of your project. Not to mention it just looks awesome when it's finished!