Frequently asked questions
Payments
What methods of payment do you accept?
We accept cash or checks for payment.
Do you require a deposit or down payment before beginning work?
We may require a deposit, depending on the size and duration of the job. We also may require a deposit if we are special ordering custom materials for you. We will let you know in the quote if a deposit is required.
When is final payment expected?
Final payment is expected when the job is complete.
Materials
What is hardscaping?
Hardscaping is the use of Wood and Masonry products to enhance your landscape. Walkways, Retaining walls, Stairs, Planters, Gazebos and Trellises are all examples of Hardscaping.
Who supplies the appliances when building an outdoor kitchen?
The customer supplies the appliances when we do an outdoor kitchen build. We will custom build your outdoor kitchen around your dream grill.
Are the products you use safe for the environment?
Yes, most masonry products are natural stone products which can be recycled and last longer.
Can you match the existing brick or stone that I already have and just repair it to minimize the cost?
Yes, if your steps, wall or walkway is structurally sound, we will repair only what needs to be repaired. We will work with you to try and find a product that closely matches what you already have.
What is veneer?
Veneer is adding brick, stone or cultured stone to a face. The face could be a house, steps, fireplace or chimney. Veneer can be applied to dated, older masonry to give your home a fresh new look.
What is cultured stone?
Cultured stone is a stone manufactured in a factory. It is often used for veneer. Cultured stone is made of concrete and is very durable. Because this product is manufactured, there are many different styles, colors and shapes available. It is more affordable than natural stone.
Services
What kinds of property maintenance do you do?
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General Repairs -
Small Carpentry Jobs -
Small Plumbing Repairs -
General Property Clean Up -
Foreclosure Property Rejuvenations -
Powerwashing -
Basement cleanups -
Deck Installs, Refinishing and Repairs -
Mailbox Installations -
Child Proofing -
Sump Pump Installation and Repair -
Commercial Snowplowing -
Grout Repairs
What kind of Masonry work do you do?
Our masonry services include installing or repairing:
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block walls -
brick and stone veneers -
California stucco -
chimneys -
concrete patios -
custom outdoor kitches -
fireplaces -
retaining walls -
patios -
pool decks -
sidewalks -
stairs -
walkways -
grout work -
masonry waterproofing -
masonry repointing -
pressure washing -
restoration projects
Does your company offer snowplowing services?
We no longer offer snowplow services at this time.
Do you offer landscaping services?
Yes, a gorgeous landscape design enhances the beauty of our masonry work. We will often landscape around a walkway, wall or stairs, which we have created. We want to make our clients dreams a reality.
Will you do smaller masonry repairs on existing stairs and walkways?
Yes, we handle both small and large repairs. It is very important to maintain your property. A small repair, if not addressed can become a large and costly repair.
Why waterproof masonry, isn’t it durable?
Masonry is very durable, but it is porous and is not 100% waterproof. Which is why, we offer waterproofing and sealing services for masonry. Waterproofing and sealing masonry is important and will help extend the life of your masonry. The products that we use to seal are commercial grade and are not available to the general public and are a much better product than what can be purchased at a home improvement store.
Have you ever done restoration work?
Yes. We have restored numerous properties, including churches. Visit our Projects for samples of our work.
How long does an average job take?
It all depends on the size of the job. All of our work is done with quality and efficiency in mind.
I have heard masonry work is really dusty. Will it make a big mess?
We understand that this is your home and we work very hard to maintain a clean job site. There will be some dust and dirt involved, but when the dust settles, your dream patio; walkway or wall will be well worth it.
Why Us?
Why should I use a licensed and insured contractor?
Licensed contractors are registered with the state, making it easier for consumers to do background checks before hiring.
Insurance Fact: If you hire someone to work on your home and they do not carry Workers Compensation or Liability Insurance and they or someone else is injured on your property. You, the homeowner are liable and can be sued by them.
Are you licensed and insured?
Yes, we are licensed and fully insured. We maintain the following license and certifications:
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Unrestricted Contractors Licenses and Home Improvement Licenses -
MA Commercial Driver's License with tanker endorsement and passenger endorsement -
MA Construction Supervisors License #CS-091978 -
Occupational Safety and Health Administration (OSHA) 30 hour Construction Safety Certificate ID#307-896753 -
National Fire Protectino Association (NFPA) Hot Work Safety Certification Program Certificate #7634403 -
Sunbelt Rentals Certified Training as Forklift Operator and Forklift Safety -
Sunbelt Rentals Certified Training as ANSI A92 Aerial Work Platform Safety Training & Aerial Work Platform Operator
Where do you do business?
We service residential and commercial customers in Massachusetts and Southern NH.
How long have you been doing this kind of work?
We have been working in the construction and masonry business for over 25 years. Our father was a mason and we proudly carry on his tradition of quality service.
What is "dressing" the hardscape and why is it important?
Many competitors will "complete" the hardscaping job (like a walkway) but leave the landscaping finishes (like the top soil around the walkway) to the homeowner. Not "dressing" the final project leaves your project vulnerable to the weather elements and possible degredation of your project. Not to mention it just looks awesome when it's finished!
